Reference

anitatoto Privacy Policy for Indonesia Members

The anitatoto Privacy Policy explains exactly what personal data we collect when you open an account, make a deposit via DANA, OVO, GoPay or QRIS, and access the…

Data collected at account creationDANA, OVO, GoPay & QRIS transaction recordsCookie and device-session dataYour right to request deletionContact path for data queries
anitatoto anitatoto Privacy Policy for Indonesia Members
PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you have a question about this Privacy Policy — whether you want to review the data tied to your account, request a correction, or ask…

Live Chat Open the chat widget inside your account dashboard any time, 24 hours a day.
Email Support Send your Privacy Policy question or data-access request to our listed support email.
Telegram Channel Find the Telegram link in our site footer to reach the support team for…
DATA HANDLING STANDARDS

Six Ways We Protect Your Account Data

Our data-handling practices cover every stage of your account lifecycle — from the moment you verify your phone number during registration to the day you request account closure.

Encrypted Data Storage

All personal data — name, phone, email and payment-method identifiers like your DANA or OVO number — is stored in…

Cookie Transparency

We use session cookies to keep you logged in and analytics cookies to understand how the lobby is used.

Account Security Checks

Phone verification is required before your account becomes active.

Data Retention Schedule

Transaction records tied to QRIS, GoPay or bank transfer are retained for the period required by applicable financial rules.

Third-Party Processor Rules

Payment processors who handle your DANA, OVO or virtual account deposits are contractually required to use your data only for…

Your Right to Access and Correct

You can request a copy of the personal data we hold for your account, or ask us to correct inaccurate…

Frequently Asked Questions About Our Privacy Policy

The questions below cover the data and privacy concerns we hear most from people opening an account or making their first deposit. If your question is not listed here, contact us through live chat and we will walk you through the relevant part of the Privacy Policy directly.

We collect your name, email address, mobile number and the payment method you register — such as DANA, OVO, GoPay or QRIS. Phone verification is required before your account becomes active, and that number is stored against your profile.

We share only the minimum data needed with payment processors — for example, your DANA wallet ID or OVO number — so your deposit or withdrawal can clear. We do not sell your data to advertisers or unrelated third parties.

Transaction records linked to QRIS scans, GoPay payments, virtual accounts and bank transfers are kept for the period required under applicable financial rules. After account closure, remaining personal data is deleted within 30 days.

Yes. Contact our support team through live chat or email to request a data-access summary. We acknowledge requests within 24 hours and deliver the summary within the timeframe required, where local law permits.

We use session cookies to maintain your logged-in state and analytics cookies to understand lobby usage patterns. You can clear or block cookies through your browser settings; some features may behave differently if session cookies are disabled.

Submit a deletion request through live chat or our support email. Once identity is confirmed, we process the request within 30 days. Transaction records may be retained longer if required by financial regulations, where local law permits.

Yes. Any GoPay token or QRIS reference stored during a transaction is covered under our data-retention and encryption standards. These are used only to reconcile payments and are not shared beyond the relevant payment processor.